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Privacy policy

Effective Date: 04/11/2023

This Privacy Policy explains how Marina Management LLC collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.stimsonmarina.com

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COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a web form, during registration or while setting up an account with us. Personal information we collect directly from you may include first and last name, address, email address, phone number, SSN, birthdate, vehicle information and payment information.

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following:

  • To provide you with our products and services, customer service and support and other relevant information

  • To update you on marina matters that may or may not pertain to you. This can include reminders, policy updates, condition notifications or any other information we deem pertinent.

  • To notify you by text, email or phone call about packages you may have received at the office.

  • To contact you regarding your account and to collect any unpaid debts via text, phone call or email.

  • To comply with the law and to maintain the security of the facility or

  • With your consent, or as otherwise disclosed at the time information is collected.

 

DISCLOSURE OF PERSONAL INFORMATION

We may share the information we collect with other parties including the following:

  • Third party debt collectors to satisfy unpaid debt

  • With Constant Contact, to send email marketing and text message communications.  For more information on how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice

  • If necessary to comply with applicable laws and regulations, to respond to subpoena, search warrant or other lawful request for information we may receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity.

  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

Our website may offer interactive features such as the ability to leave reviews that you can use to communicate with other website visitors or to submit and post your own content. If you disclose information in one of these forums, this information can be viewed, collected and used by others.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as monthly statements, lease violations or late payment notices.

Mobile Messaging Terms and Conditions

Last updated: 04/11/2023

Marina Management LLC operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions.  The Program and our collection and use of your personal information is also subject to our Privacy Policy at www.stimsonmarina.com  By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

  1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, as well as other general information about the marina, important reminders, packages in the office, etc. Mobile messages may be sent using automated technology, including an auto dialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 10 messages per month. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program, but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.

 

  1. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at Inquiry@stimsonmarina.com. Your participation in the Program is not required but we must be able to contact you in another way to be able to maintain tenancy in the marina.

 

  1. User Opt-Out and Support: You may opt-out of the Program at any time, however you must provide an alternative electronic communication means to maintain tenancy in the marina.  If you wish to optout of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us.

Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

  1. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.

 

  1. Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

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